FirstHealth of the Carolinas, Inc.

Customer Service Associate

Location US-NC-Pinehurst
ID 2024-16867
Category
Administrative
Position Type
Casual Part-Time: under 20 hrs/wk
Remote
No
Facility
40 - Regional Services

Overview

Customer Service Associate works at the front desk at the facility. Provides customer service to the members and prospecting members. 

 

Responsibilities

 

  • Sign up members in Jonas Software.
  • Schedule members for programming.
  • Provide customer service to members and prospects.
  • Accommodates members and guest with special needs as they enter and leave the center.
  • Provides service and information to members and quests regarding membership and fees.
  • Gives prospective members a tour of facility.
  • Registers participants for various center programs, services and classes.
  • Collects guest fees. Process cash, check and card transactions.
  • Schedules appointments. 

 

Qualifications

High School graduate required.

CPR/AED certification required.

Knowledge and experience with the use of computers preferred.

Customer service background required.

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