FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare. 

Employee Benefits

At FirstHealth of the Carolinas, we believe in supporting our employees' professional growth and personal well-being. That is why we offer a comprehensive benefit package that is designed to help you thrive. Enjoy a free gym-membership to one of our 7 FirstHealth Fitness Centers to stay active and prioritize your health, take advantage of our educational assistance programs through FirstU to pursue academic or professional development goals. You'll also benefit from exclusive employee discounts through PerkSpot, saving you money on quality offerings. Additionally, we're committed to your future with a competitive retirement savings plan, including an employer match to help you build financial security. These are just a few examples of how our leading-edge employee benefits align with our mission to put your career first. Join FirstHealth of the Carolinas and help us in our mission to become the best place to work in healthcare!

The HIM Manager works closely with the Assistant Director of HIM Systems, other HIM Supervisors, as well as with other departments within the organization to ensure patient records and documents are received timely and are effectively processed, prepped, and scanned for upload into the electronic medical record (EMR) and that all related HIM support functions are completed by staff. The individual is responsible for the direct supervision of staff including effectively staffing the section as needed to assure critical HIM workflow functions are consistently and effectively managed during designated shift/s.

Managing chart correction help desk tickets in conjunction with chart correction phone line coverage.

· Manages staff effectively by hiring, training, evaluating, mentoring, counseling, and coaching employees within established policies.

· Oversight and management of corporate wide scanning, indexing, and/or electronic uploads of medical records into patient medical records.

· Training First Health employees outside of the HIM department in the correct process and procedures of scanning documentation into the EMR.

· Management of inbound Right-Fax clinical documentation upload and routing to applicable clinical areas as needed per policy guidelines.

· Develops and implements cross training and/or coverage needed to optimize daily HIM operations.

· Serve as Data Quality and/or General Manager on call, rotating weekends, and holidays as scheduled.

· Ensure all equipment that is used for scanning is maintained and in working order. This includes coordinating service calls as needed for problems with high-speed scanners.

· Effectively manage workflow by managing and organizing staff to consistently meet turnaround times and other deadlines.

· Associate degree in Health Information Management or a related field required.

· RHIA or RHIT credentials required. Preference to RHIAs.

· Two (2) years management experience to include at least one year of acute care HIM experience.

· New HIM graduates (Batchelor’s degree in HIM field) will be considered

Position is onsite